Higher Consumer Engagement Online is the Future of Television
- Posted by Ephraim Cohen on December 27th, 2007 filed in Advertising, Online PR, Social Media
Strategic communications programs are best executed using a variety of tools that allow for specific targeting in terms of editorial, context and audience. However, this is still a huge challenge when trying to communicate key messages via television advertising. TV ads can still be too broad as compared to other communications tools (e.g., search engines, direct mail etc). However, if online video is any indication of the future of television, the day is near when television ads are used for highly targeted communications.
A study by Simmons found that consumers are 47% more engaged by online TV viewing than by watching on a TV set. You can read the article to learn more about the study itself but I think the article needs some context as it is comparing apples to oranges – in other words, you can’t compare television to online video…at least just yet. When I watch an ad on Hulu it’s one ad per show, one break, and often has high relevance to the content I’m watching. When I watch an ad on Heavy, Break.com or Dailymotion (disclosure: Dailymotion is a client), fewer ads are often directly relevant to the content, increasing engagement. In other words, TV has lousy engagement but broad reach. Video can have terrific engagement, but lousy reach.
However, this is all likely to change. Online video can afford the experimentation at this early growth stage. Television, being a more mature and far broader audience medium (as of today) has to be more conservative - mistakes due to experimentation made on TV will be of a far larger scale than mistakes online.
At some point, the lessons learned online make their way to television due to innovation in technology and advertising formats. Until then, it’s worth keeping in mind the differences both in their capabilities and uses while also looking at how we may see online lessons make their way to television.
| Area | Television | Online Video | How the two will converge |
| Message concentration | Many ads/messages per show means message dilution | Few ads/messages per video segment (including shows a la Hulu) means message concentration | Television may mix formats to have the appearance of fewer ads per show. |
| Ratio of time on ads to video watching | Lots of ad time means it’s easy for consumers to turn away. | Little ad time means consumers watch ads lest they miss the video (and sometimes the ads are in the video – like ticker ads) | See above. |
| Interaction | Not on television – but can direct people online | Potentially interactive right in video. | IPTV and similar services (U-Verse, XBox)will allow for increased TV interactivity. |
| Context | Sometimes – such as car ads on a NASCAR show | Seeing more possible due to ease and speed (e.g., matching metadata in entertainment and advertising tags) | Television programmers are already experimenting with better ad targeting technology. |
| Formats | Some experimentation with product placements and sponsorships (similar to the old Soap Operas). But mainly sticking to the still lucrative 30-second ad. | More experimentation due to a mix of more technology flexibility and a new, greenfield environment. | As TV executives see more success in formats online, they may experiment on television (or simply bring them over via IPTV). Ticker ads in TV shows one day? They already do it to promote other shows. |
All this is about the future, not the present. While a lot of people watch online video, it’s only a fraction of those watching TV (essentially, everyone). So if you’re looking to reach those demographics watching online video the above points are critical. Otherwise, it’s going to be a bit longer before online video marketing has the same reach as television based marketing. Of course, at that point we may be watching all that content on our television.
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June 8th, 2008 at 4:59 am
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June 8th, 2008 at 7:32 pm
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