http://www.fortexgroup.com/blog/2009/07/24/amazons-jeff-bezos-shows-how-to-apologize/ C-Level PR Counsel Thu, 12 Nov 2009 15:52:17 -0600 http://wordpress.org/?v=2.8.6 hourly 1 http://www.fortexgroup.com/blog/2009/07/24/amazons-jeff-bezos-shows-how-to-apologize/comment-page-1/#comment-14261 How to improve your reputation by screwing up and apologizing | Seat at the Table Fri, 31 Jul 2009 12:35:59 +0000 http://www.fortexgroup.com/blog/2009/07/24/amazons-jeff-bezos-shows-how-to-apologize/#comment-14261 [...] mistakes.   How those mistakes are handled can shape a company’s reputation.  See Jeff Bezos and the great Amazon Kindle 1984 deletion or the Jet Blue stuck on a runway apology for serious big company examples.    But a [...] [...] mistakes.   How those mistakes are handled can shape a company’s reputation.  See Jeff Bezos and the great Amazon Kindle 1984 deletion or the Jet Blue stuck on a runway apology for serious big company examples.    But a [...]

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