Archive for the 'Customer Service and Reputation' Category
(Chronologically Listed)
- Spirit Airlines and Baggage Fees – Make it a Pay-for-Use Conversation | Posted by Ephraim Cohen on Apr 13 2010
- Can Reputation Be Improved Ahead of Customer Service? How AT&T is Trying | Posted by Ephraim Cohen on Dec 10 2009
- Customer service may have the highest impact on brand reputation | Posted by Ephraim Cohen on Oct 28 2009
